Who We Are

This website is operated by [STORE NAME] and [LEGAL COMPANY NAME].

Our legal company information, trade licence details, business address, privacy contact email and website information should be published here once confirmed.

Information We Collect

We may collect personal information such as your name, phone number, email address, shipping and billing address, order history and account details.

We may also collect technical information such as IP address, browser type, device data, cookies and customer-service communications.

Payment Information

Payment information is generally processed by secure third-party payment providers.

We do not claim that complete card details are never stored unless the technical setup and payment-provider configuration confirm this.

Why We Use Information

We may use personal information for order processing, payment, fulfilment, delivery, customer support, returns and refunds, fraud prevention, accounting, legal obligations and website improvement.

We may also use information for marketing where permitted by law or where valid consent has been provided.

Who We Share Data With

We may share necessary personal information with trusted service providers used to operate our store and complete your order.

These may include WooCommerce or Shopify hosting, payment providers, courier companies, analytics providers, advertising services, email marketing services and other operational providers.

Cookies

We may use essential, preference, analytics and advertising cookies.

Where required, visitors will be given appropriate choices regarding non-essential cookies.

Marketing

We may send marketing communications by email, SMS or WhatsApp where permitted and where appropriate consent has been obtained.

Customers can unsubscribe or withdraw consent where applicable.

Data Retention

Personal information is retained only for as long as reasonably necessary for the relevant business purposes and applicable legal or accounting requirements.

Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.

International Transfers

Some cloud, ecommerce, analytics or service providers may process information outside the UAE.

Where applicable, appropriate transfer requirements and safeguards should be addressed.

Customer Rights

Depending on applicable law, customers may have rights relating to access, correction, deletion and other data-protection matters, subject to lawful exceptions.

Contact

For privacy-related questions or requests, please contact:

privacy@[store].ae

If you do not operate a separate privacy inbox, your main customer-support email may be used instead.